Crystal Structures (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when visiting our website at [insert website URL] (“Site”). By using our Site, you agree to the terms of this policy.
- Information We Collect
We may collect the following types of information:
Information You Provide Directly
Name, email address, phone number, company name, or other details when you fill out forms, request quotes, or contact us.
Automatically Collected Information
IP address, browser type, device information, and pages visited, collected via cookies, analytics tools, and similar technologies.
Transactional Information (if applicable)
Billing address, shipping address, and payment details when you make a purchase. Payment information is processed securely through third-party payment providers — we do not store your credit card numbers.
- How We Use Your Information
We use your information to:
Respond to inquiries and provide customer support
Process orders and deliver products/services
Improve and personalize your website experience
Send promotional emails (if you have opted in)
Comply with legal obligations
- How We Share Your Information
We do not sell your personal information. We may share your data only with:
Service providers who help operate our website, process payments, or deliver products
Analytics and advertising partners (such as Google Analytics) for performance tracking and marketing purposes
Legal authorities if required by law or to protect our rights
- Cookies & Tracking Technologies
Our Site uses cookies and similar tools to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some parts of the Site may not function properly.
- Email Communications
If you subscribe to our emails, you can opt out at any time by clicking the “unsubscribe” link in our messages or contacting us directly.
- Data Retention
We keep your personal information only as long as needed for the purposes described in this policy, unless a longer retention period is required by law.
- Data Security
We use reasonable technical, administrative, and physical safeguards to protect your information. However, no method of transmission over the Internet is completely secure.
- Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
- Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal data
Request a copy of the information we hold about you
Withdraw consent for certain processing activities
If you wish to exercise these rights, please contact us.
- Children’s Privacy
Our Site is not intended for children under 13, and we do not knowingly collect their personal information.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date.
- Contact Us
If you have any questions about this Privacy Policy or our data practices, contact us.